When you have an emergency and need a Bloomington plumber, who you call out to make the repair is a big deal. You want to contact a plumber that’s fully insured and licensed. You’ll also want to ensure that they have a good track record of quality workmanship. Here are 5 steps you can take to ensure you’re calling a company you can trust before scheduling your next plumbing appointment.
1. Read Online Google Reviews
Online Google reviews are a great indication of how seriously a plumbing company takes customer service. Reviews on Google, Angi’s List and HomeAdvisor demonstrate the experience of past customers. Were they satisfied with the work? The price? The response time? We recommend choosing a plumbing company with no less than 250+ reviews. We also recommend choosing a contractor that responds to their customers’ feedback.
2. Ask Your Friends and Family for a Referral
While online reviews are important, word-of-mouth referrals are hard to beat. When a plumbing problem arises, like a main drain clog or a cold shower, ask your family and friends who they’ve used in the past. If a person is willing to personally back a plumbing company, it’s a good bet that they were treated with urgency, were communicated to well, and were generally satisfied with the service.
3. Determine if Your Plumber Provides Coupons and Discounts
Now that you’ve narrowed down your search, it’s time to skim their plumbing website for coupons and discounts. Many plumbing contractors provide discounts on things like water heater installation, water softener installation, and some even offer new customer discounts. If you have any questions, feel free to call over the phone and ask for clarification.
4. Verify Their Better Business Bureau Listing
Another worthwhile topic to mention is to research if your plumber of choice is accredited with the Better Business Bureau. A BBB accreditation indicates that the plumber cares about his reputation and his customers. The BBB provides customers with a platform to review past service with the expectation that the contractor will respond with a resolution.
5. Ask About Their Soonest Availability
Lastly, when you’re finally ready to schedule a plumbing appointment, don’t forget to ask about their soonest availability! Many plumbers are scheduled out weeks in advance. However dispatchers are trained to be flexible in the event of a plumbing emergency like a main drain clog, an active water leak and no hot water.
Schedule Your Plumbing Service in Bloomington, Indiana Today
Bloomington residents can schedule same-day service by dialing 765-769-2066 or by booking online by clicking here.